Contact Us

We're here to help

Questions about an order, delivery, returns, or anything else — the Velrani support team is happy to assist.

Email

Write to us at support@velrani.uk and include your order number if your message is about an existing order. We aim to reply within 1–2 business days.

Order questions

For delivery status, see our Track Your Order page. For returns and refunds, our Refund Policy explains the process step by step.